Last Updated: [ 1 April 2025 ]  

At Shokafy, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our shop or interact with us through other channels.  

1. Information We Collect

Personal Information

When you place an order or contact us, we may collect:  

• Contact Details: Name, email address, shipping/billing address  
• Payment Information: Processed securely by Etsy (we never see full card details)  
• Order Details: Product preferences, purchase history  

Automated Data

• Device Information: IP address, browser type, operating system  
• Usage Data: Pages visited, time spent on our Etsy shop (via Etsy Analytics)  

2. How We Use Your Information:  

We use your data to:  

✔ Process and fulfill orders  

✔ Communicate about your purchase (shipping updates, customer support)  

✔ Improve our products/services (anonymous analytics)  

✔ Comply with legal obligations (tax, fraud prevention)  

We never:  

• Sell or rent your data to third parties  
• Use your information for unrelated marketing without consent  

3. Data Sharing & Third Parties  

We only share information with:  

�� web: To process orders (see [Etsy’s Privacy Policy](https://www.etsy.com/legal/privacy))  

�� Shipping Carriers: Necessary delivery details (address, phone number)  

�� Legal Authorities: If required by law (e.g., fraud investigation)  

4. Data Retention:  

We retain your information:  

• Active Orders: Until delivery + 30 days (for customer service)  
• Tax Records: 7 years (legal requirement)  
• Marketing Opt-Ins: Until you unsubscribe  

5. Your Rights:

Depending on your location (GDPR/CCPA), you may:  

�� Access your personal data.  

�� Correct inaccurate information.

�� Delete non-essential data (contact us via Etsy Messages).  

�� Opt out of marketing communications.  

6. Security Measures:

We protect your data through:  

• Secure Payments: Processed via Etsy’s encrypted systems  
• Limited Access: Only essential staff handle customer data  
• Password Protection: For digital files/accounts  

7. Cookies & Tracking:

Our shop uses:  

�� Essential Cookies: For basic site functionality (order processing)  

�� Analytics Cookies: To improve user experience (anonymous)  

You can disable cookies in your browser settings.

8. Policy Updates:

We may update this policy periodically. Changes will be posted here with a new “Last Updated “date.  

9. Contact Us:

For privacy-related questions:  

✉️ Messages: Via   https://shokafy.com

Response Time: 1–3 business days  

Compliance Notes:  

• GDPR (EU): Compliant with EU General Data Protection Regulation  
• CCPA (California): Honors “Do Not Sell My Info” requests  
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Thank you for trusting Shokafy! ♥️